MovieLens App Privacy Policy

Last updated: January 2025

This privacy policy applies specifically to the MovieLens mobile application

1. About This App

This privacy policy explains how we collect, use, and protect your information when you use our iOS and Android mobile application for AI-powered movie identification.

App Details:
• App Name: MovieLens
• Developer: Lorik Morina
• Contact: bllekhollsolutions@gmail.com
• Platforms: iOS App Store, Google Play Store

2. Auto-Renewable Subscriptions

Our app offers auto-renewable subscriptions with the following details:

Subscription Plans

Starter Plan

Price: $4.99/month

Length: 1 month

Credits: 30 movie scans per month

Pro Plan

Price: $9.99/month

Length: 1 month

Credits: 100 movie scans per month

Premium Plan

Price: $14.99/month

Length: 1 month

Credits: Unlimited movie scans

Important Subscription Information:
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and cancel subscriptions in your App Store account settings
• No refunds for unused portions of subscriptions
• Prices may vary by region and are subject to change

3. Mobile App Data Collection

3.1 Camera and Photo Access

Our app requests access to your device camera and photo library to:

  • Take photos of movie scenes for identification
  • Select existing photos from your gallery
  • Process images locally before sending for analysis

3.2 Account Information

When you sign in with Apple or Google:

  • Email address (required for account creation)
  • Name (if provided by your Apple/Google account)
  • Unique user identifier
  • Authentication tokens

3.3 App Usage Data

  • Device model and operating system version
  • App version and usage patterns
  • Crash reports and performance data
  • Push notification preferences
  • Subscription status and purchase history

4. How We Use Your Data

  • Movie Identification: Process uploaded images using AI to identify movies
  • Account Management: Maintain your account and subscription status
  • App Improvement: Analyze usage patterns to improve app performance
  • Customer Support: Provide help and resolve issues
  • Security: Prevent fraud and ensure app security
  • Communication: Send important updates about your account or subscriptions

5. Third-Party Services

Our app integrates with the following third-party services:

  • Apple App Store: Payment processing and subscription management (iOS)
  • Google Play Store: Payment processing and subscription management (Android)
  • RevenueCat: Cross-platform subscription management
  • Supabase: Authentication and database services
  • OpenAI: AI-powered movie identification
  • Apple Sign In: Authentication service (iOS)
  • Google Sign In: Authentication service (Android)

6. Data Security

We implement industry-standard security measures:

  • End-to-end encryption for all data transmission
  • Secure authentication with Apple and Google
  • Regular security audits and updates
  • Limited data retention periods
  • Secure cloud infrastructure

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Delete your account and all associated data
  • Portability: Export your data to another service
  • Objection: Object to certain data processing activities
  • Subscription Management: Cancel or modify subscriptions through your app store account

To exercise these rights or delete your account:
Use the "Delete Account" option in the app's Profile settings, or contact us at bllekhollsolutions@gmail.com

8. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately at bllekhollsolutions@gmail.com.

9. Updates to This Policy

We may update this privacy policy from time to time. When we do, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through the app or by email
  • Post the updated policy on our website
  • Request your consent for material changes

10. Contact Information

App Developer: Lorik Morina

Email: bllekhollsolutions@gmail.com

Address: Kosovo

Support: For app-specific support, visit our support page

This privacy policy is specifically designed for our mobile application users. Your privacy and data security are our top priorities.